Privacy Policy of Vaxa Investments Private Limited

Vaxa Investments Private Limited (“Vaxa Investments,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, utilize our financial products and services, or otherwise interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with comprehensive financial solutions. This information is collected directly from you, automatically through your use of our website, and occasionally from third-party sources.

1. Personal Identification Information (PII)

This is information you voluntarily provide to us when opening an account, seeking advice, or contacting us, and includes:

• Contact Data: Name, postal address, email address, phone number, and mobile number.
• Verification Data (KYC): Date of birth, PAN card number, Aadhaar card number, photograph, and other official documents required by regulatory bodies.
• Account Data: Username and password (for online platforms), investment account numbers, and transaction history.

1. Financial and Sensitive Information

• Financial Data: Bank account details, demat account details, income details, tax information, net worth, and investment goals.
• Health Data: Required for processing certain insurance products (e.g., life and health insurance applications).

1. Technical and Usage Data

When you access our website or services, we automatically collect:

• Usage Information: Details about how you use our website, including pages viewed, time spent, and links clicked.
• Device and Network Information: IP address, browser type, operating system, and unique device identifiers.
• Location Information: General location derived from your IP address.

2. How We Use Your Information

We use the collected information for the following purposes:

3. Disclosure and Sharing of Your Information

We do not sell your personal data. We only share your information with third parties in the following limited circumstances:

• Service Providers: With third-party vendors, consultants, and service providers (e.g., technology, payment processing, data analytics) who require access to data to perform services on our behalf.
• Financial Partners: With relevant entities required to process your investments, such as Asset Management Companies (AMCs), banks, custodians, depositories, and insurance providers.
• Legal and Regulatory Authorities: When legally required, such as in response to a court order, subpoena, or to comply with the requests of government and regulatory bodies (e.g., SEBI, Income Tax Department, Police).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality agreements.
• With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection and with your explicit consent.

4. Data Security

We implement reasonable and appropriate security measures, including physical, technical, and administrative safeguards, to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including for satisfying any legal, accounting, or reporting requirements. As a financial institution, we are often required to retain records for a mandatory period as stipulated by Indian laws and regulations.

6. Your Privacy Rights

Depending on the nature of your interaction and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: The right to request copies of your personal data that we hold.
• Right to Correction/Rectification: The right to ask us to correct information you believe is inaccurate or incomplete.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in those emails or by contacting us directly.

7. Cookies Policy

Our website uses “cookies” to enhance your browsing experience, analyze site usage, and support the functionality of our website. Cookies are small files stored on your device. You can choose to accept or decline cookies through our cookie consent banner or by adjusting your browser settings. However, disabling strictly necessary cookies may affect the functionality of our services.

8. Third-Party Links

Our website may contain links to third-party websites or services (e.g., payment gateways). This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact our Data Protection Officer:

Vaxa Investments Private Limited

Attention: Data Protection Officer / Compliance Head

Address: Alagu Towers, 2nd Floor, 47, Sathy Main Road, Erode – 638003

Phone: +91 0424-2220223 / +91 9865712346

Email: support@vaxainvestments.com